Small Business


As a small business owner and operator, at the end of the day or week, when your brain is fried; you neither
have the energy, the time nor the inclination to think about strategy and the future.

My approach to being of service to the small business owner is similar to my enterprise approach in that I meet you, the business owner, where you are by way of an assessment of your operations.

Small Business Specialties:

Operations

  • Business Planning (Mission, vision statements, competitive analysis, business structure)
  • Strategic Planning (Annually, quarterly & monthly to keep you on track)
  • Operational analysis and recommendations (Path to working smarter!)
  • Business efficiency (Office set up, process improvement)
  • Information Technology (IT) analysis, recommendations (risk assessment, disaster recovery, web optimization, phone integration
Pamela NigroPamela Nigro Eco Salon
Alicia consistently keeps me on track for achieving my business goals. With her expert help and guidance, I will accomplish more this year than I have in the last 25 years in business!
Debra DupreeRelationships At Work
I’m already seeing results in just a few short weeks! How did I live without her!

Project Management

  • IT implementation (Phone, internet, computer set up & integration)
  • Staffing (Cost benefit analysis, work plans, interviews, on-boarding)
  • Web Site (Set up, migration & integration)
  • Strategic Marketing (Analysis & research)

Coaching & Training

  • Business coaching & accountability plans
  • Diversity training (General, generational)
  • Conflict Management
  • Decision Making (Polarity Management, Systems & Critical Thinking)
  • Leadership
  • Improving team dynamics
  • Tools (MS Office, Mobile)

 

To get started, contact me for a 1 hour complimentary exploration call to see how I might best be of service to you.   Please read my testimonials or ask me for a referral of my work.

Alicia McLain – alicia@operational-innovations.com or call my office at 619-972-0453